MAKE A CLAIM
You’re in good hands.
If you need to make an insurance claim our team is here to help. Please use the contact information below to get the process started.

MAKE A CLAIM
You’re in good hands.

If you need to make an insurance claim our team is here to help.
How to make a claim:
In the event of a claim it is always best to notify us first. To make a claim, please call us toll free at:
Delhi Office
1-888-302-6388
Tillsonburg Office
1-888-842-8465
You may also email us at the addresses below. We will collect & review the appropriate information and begin guiding you through the process.
Delhi Office
Phone: 519-582-3500
Toll Free: 1-888-302-6388
Fax: 519-582-4984
Email: insure@vlginsure.com
Tillsonburg Office
Phone: (519) 842-8465
Toll Free: 1-888-842-8465
Fax: 519-582-4984
Email: insure@vlginsure.com
Before you call…
Please be sure to have the following information ready when calling us, or included with your email so that we can identify your policy and begin the claims process as soon as possible:
- Your full name.
- Address and postal code.
- Circumstances of the claim.
- Contact phone number.
- Your policy number.
What else you can do.
Be sure you report any stolen items to the police as soon as possible.
If you need to take action to prevent further damage or loss
then please do.
What happens next.
If you have notified us of your claim by email, a representative of our team will contact you as soon as possible, usually within 48 hours, to let you know if they need any more information from you.